Our Team
The Service Team
Whether you’re calling us because something has gone wrong or we’re calling you to schedule a routine service – you can guarantee you’ll be greeted by the reassuring voices from our service contact team.
We will work with you to manage your planned servicing at your convenience and ensure it causes you least disruption.
And if you’re in an emergency situation rest assured we’ll respond to you immediately. We’ll work extremely hard to ensure that you are back up and running again at the earliest opportunity.
The Engineers
Whether we are installing, repairing or servicing your equipment – know that we only send out the best engineers for your job. We carefully cross-match your requirements to the skill-sets of our engineers to ensure that they are best placed to leave you with a great working system after their visit. Each engineer arrives at your premises with his own fully-equipped vehicle, fully kitted out not just with standard products but also any conceivable part or spare that we think may be required specifically for your job.
And let’s not forget the 170+ years of experience that has been passed down from engineer to engineer through the generations. It’s our unparalleled knowledge that sets us apart. We know just as well ‘what-not-to-do’ as ‘what-to-do’ to ensure you have the most efficient running system and that you’re happy & satisfied with the service we provide.
The In-house Repair Team
In the workshop, experienced and skilled engineers carry out repairs to all manners of equipment ranging from bridge rotors and industrial gear boxes down to manufacturing lifting tripods and lifting gantries. The fully functioning machine shop, where our skilled machinists operate, holds the centre lathes and milling machines, enabling our engineers to perform repairs to various component parts belonging to the pumps, gear boxes and motors.