Panks Branches

Panks Norwich

The Old Tannery
8 Heigham Street
Norwich, Norfolk NR2 4TE

Telephone: 01603 620 294
Fax: 01603 762 679
Emergency
Out-of-Hours: 07815 620294
Email: sales@panks.co.uk

Panks Ipswich

Unit C, Olympus Close
White House Industrial Estate
Ipswich IP1 5LJ

Telephone: 01473 744 899
Fax: 01473 744 060

Panks Auto Electrical

15 Heigham Street
Norwich, Norfolk NR2 4TE

Parts: 01603 629 967
Components: 01603 633 555
Workshop: 01603 629 962
Fax: 01603 629 969

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Pump Repairs

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Domestic & Industrial Water Pump Repairs

Panks repair team take on the full range of domestic and industrial pumps, submersible and surface mounted. We look at the complete pump and its associated electrics, air handling units and drive systems.

Our specialist engineers will look at any pump or associated equipment and any brand. If it makes good financial sense for you we aim to offer you a repair. If that’s not possible we will recommend a direct replacement or suitable alternative.

We always maintain a dialogue with you, our customer, and provide quotes before carrying out any necessary repair work.

Initial Pump Repair Assessment

You can either bring in your problem pump, or call our Service Office to report the fault and to arrange for a site visit from us. 

Our engineers will do an initial on-site assessment and if possible carry out the repair on the spot. Alternatively, they will bring the faulty pump into our workshop for a repair or replacement assessment.

24 Hour Emergency Repairs

If you have an emergency outside of our office hours, it’s not a problem. You can contact the out-of-hours emergency team at any time of night. Our engineers can offer an initial assessment over the telephone to see if you require an on-site visit. We will then visit your site in the shortest time possible and aim to resolve the problem as quickly as we can.

Other Repair Work We Undertakepanks_repair_service_2

We have the skill set and equipment to carry out repairs to all manners of equipment ranging from bridge
rotors and industrial gear boxes down to manufacturing lifting tripods and lifting gantries. We have a fully functioning machine shop where our skilled machinists operate the centre lathes  and milling machines, enabling us to perform repairs to various component parts belonging to pumps, gear boxes and motors.

We also have a fabrication bay where we can offer a welding, gas-cutting, and a pipe cutting and threading service. We have the skill set to make brackets, manifolds, stands and all manners of pipework.

Repair Service Promisepanks_repair_service_5

With Panks in-house repairs you can trust us to look for the best solution for you. We have your satisfaction as our goal in all that we do. Rest assured we offer you an honest and dedicated service which has cost-effectiveness for you as our priority.

Just like you we expect extremely high standards from our products and we are not satisfied with less than excellent results after our repair. We offer a three month warranty on our replacement parts and on any repair work undertaken.

The Pump Repair Workshoppanks_repair_service_4

In the workshop, experienced and skilled engineers firstly offer an assessment of the pump and if it is economically viable the pump will be repaired. From pond pumps to domestic water pumps, to sewage pumps and specific process pumps, fan and blowers, or pumps for groundwater abstraction – we will strip down, diagnose the failure – and offer you the most cost effective solution to correct the fault.

If the cost of fixing the pump outweighs its cost effectiveness, our experienced and skilled engineers will recommend and provide the best alternative or replacement.

We have installed in our workshop a 3 tonne overhead crane that runs the complete length of the workshop which allows us the scope to work on bigger projects. For larger projects we offer you a stage by stage pump assessment report, which includes our recommendations for the action required.

Our Clean Room

For food process pumps, shower pumps, swimming pool pumps and potable water pumps  all work is undertaken in our purpose built workshop. The pumps are stripped down, repaired and tested separately in our hygienic clean room.

Need a Repair?

Just give us a call, drop us an email or bring your pump straight to our counter in our Norwich office. If it’s easier – we can come out, inspect and collect.

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170+ Years in Business. A Tradition of Great Service and a Wealth of Experience.
Need a Pump Repair?
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Mark Jackson - Repair Workshop Manager If you have a pump in need of repair - whatever condition your pump is in - just drop me an email below or give me a call. You can be sure I'll do my utmost to help.


Contact Mark Jackson - Repair Workshop Manager

Telephone: 01603 729973
Email: mjackson@panks.co.uk

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Our client(s)

We've repaired pumps for thousands of clients over the 170+ years we have been in business. Here's just a few:

  • Anglian Water
  • 48th Contracting Squadron
  • Cambridge Hospitals
  • Cemex UK
  • Norfolk County Council
  • NORse
Need a Repair Quote?

If you would like a quote for a pump repair - drop us an email now. The Repair Workshop team would be delighted to help.

Contact Us
Credentials
Achilles - UVDB CHAS accredited contractor ISO 9001 Gas Safe Register Oftec Oil Regi NICEIC - Electrical Installer Safe Contractors NQA - ISO 9001
Memberships
The Well Driller Association PDA Pump Distributors Association ECA Member - Electrical Contractors Association
Panks Norwich

The Old Tannery
8 Heigham Street
Norwich, Norfolk NR2 4TE

Telephone: 01603 620 294
Fax: 01603 762 679
Emergency
Out-of-Hours: 07815 620294
Email: sales@panks.co.uk

Panks Ipswich

Unit C, Olympus Close
White House Industrial Estate
Ipswich IP1 5LJ

Telephone: 01473 744 899
Fax: 01473 744 060

Panks Auto Electrical

15 Heigham Street
Norwich, Norfolk NR2 4TE

Parts: 01603 629 967
Components: 01603 633 555
Workshop: 01603 629 962
Fax: 01603 629 969